This one-hour training session, designed for HPE Partners who work with SMB clients, provides guidance on how to seamlessly attach HPE Services to your compute and storage sales to enhance customer satisfaction and long-term value.

We’ll start by reviewing the common drivers that fuel IT investments for SMBs and the challenges they often face.

You’ll also discover how to start the sales conversation and spot opportunities. We’ll explain why warranty is not enough to deliver the performance, reliability, and business outcomes customers expect today. You will learn about the the benefits of HPE Services, such as HPE Tech Care, HPE Installation Services, and HPE Service Credits, and how these can meet your customers needs.

You’ll understand how to position services as a strategic investment rather than a cost. This session will equip you with practical tools to boost your sales and deepen customer relationships.

Learning landing page

During the workshop you will have access to a landing page which is a great way to build your skills and access all the materials and other resources for reference both during and after the workshop.

Who should attend

This is perfect for anyone in sales who works with HPE and SMB customers.

Topics covered

• Market landscape

• SMB customer challenges

• Overview of HPE Services:

  • HPE Tech Care:
    • Basic, Essential, Critical
    • DMR, CDMR
    • HPE Support Centre
  • HPE Lifecycle Services for SMBs

• Benefits of HPE Services

• Resources

Register for other sessions in this series:

Unlock the Power of AI for SMBs

Register

April 15, 2026
11:00 – 12:00 CEST
Delivery language: English
Translated closed captions are available during this session






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